![]() ![]() Our representatives are available to help Monday-Friday 7am-5pm or Sat 9am-1pm MSTĪlthough our Customer Care representatives answer calls as quickly as possible, we apologize that some days you may experience longer waiting times while we work to ensure we completely satisfy each customer's needs. So, it is always in your best interest to simply contact Customer Care first. However, if you need a specific part, we have to forward your blog or Facebook comment to Customer Service. We love hearing from our fans and certainly don't want to discourage you from contacting us via this blog or Facebook. However, if you have an issue for Customer Service, especially regarding missing or broken parts, we want to remind you that your quickest route is to contact Customer Care directly. Lately, we've been seeing a lot of people trying to reach our Customer Care Department via this blog and our Facebook page. But, if they are faced with a puzzling question, close proximity to other departments at Lifetime ensures thorough research and a definitive response. In fact, as part of their training, our customer service representatives spend weeks learning about all of our products by actually assembling the products, studying printed materials, and reviewing warranties. ![]() Aid and Attendance benefits and Housebound allowanceĬheck if you're eligible for extra monthly pension payments if you need more aid than you're currently receiving.If you ever need help with your Lifetime product, the Lifetime Customer Care Department is always happy to help! Did you know our Customer Care Department is located in Clearfield, Utah at our factory headquarters? So, when you have a question about one of our products, you can rest assured our customer service representatives are very familiar with our products.Veteran Readiness and Employment (VR&E)įind out if you qualify for help exploring employment options, any education or training you may need, and other VR&E services.VA nursing homes, assisted living, and home health careĮxplore long-term care options for Veterans and their caregivers.Learn how to become a VA fiduciary to handle the financial affairs of a Veteran in need. Get help from an accredited representativeĬonnect with an accredited attorney, a claims agent, or a Veterans Service Officer (VSO) for help applying for benefits.įind out how to apply for a housing grant as a Veteran or service member with a service-connected disability.Learn the current DIC benefit rates for surviving parents.įind out why you might need a claim exam, how to schedule and prepare for your appointment, and what to expect during and after the exam. DIC benefit rates for surviving parents.Learn the current DIC benefit rates for spouses and children. DIC benefit rates for surviving spouses and children.Review VA disability compensation ratesĬheck the Veterans compensation benefits rates tables to find your rate based on your disability rating and dependents.Learn how we decide effective dates in different cases. The effective date is the day you can start getting your disability benefits. Disability compensation effective dates.Learn how we assign disability ratings and effective dates, and what to do after you get your rating. You can also see certain survivor benefits. View your VA disability payments historyĬheck the status of your VA disability and pension payments.Set up your personal health record and download reports to share with your VA and non-VA doctors.ĭownload a copy of letters like your eligibility or award letter for certain benefits. Change your VA direct deposit informationįind out how to change your direct deposit information online.File additional forms for your disability claimįind out if you'll need to turn in any additional forms to support your disability claim.Send us evidence (like doctor's reports, medical test results, or service records) to help support your open disability claim. Upload evidence to support your disability claim.Also learn how to remove a dependent from your benefits. You can also manage any review requests or appeals you already filed.įind out how and when to add a dependent spouse, child, or parent to your VA disability benefits. If you disagree with a decision on your disability claim, you can request a decision review. Request a decision review or manage a legacy appeal.If your service-connected disability has gotten worse, find out how to file a claim to increase your disability rating. View your VA disability ratings and which of your ratings are service-connected. Track the status of your disability claim or appeal.
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